Solace is a partnership between all the local authorities in Gloucestershire, Gloucestershire Constabulary and the Office of the Police and Crime Commissioner.
Please refer to the partner’s respective complaints policies for your area/case:
- Cheltenham Borough Council
- Cotswold District Council
- Forest of Dean District Council
- Gloucester City Council
- Gloucestershire Constabulary
- Office of the Police and Crime Commissioner
- Stroud District Council
- Tewkesbury Borough Council
Anti-social behaviour (ASB) case review
ASB Case Review’s give victims, or victims’ representatives, the right to ask local agencies to review how they have responded to previous ASB complaints. As well as considering what further actions might be taken where the behaviour persists.
It is not a complaints procedure. Its purpose is to offer a ‘safety net’ for vulnerable victims and to help avoid individuals being passed between agencies without resolution.